PURCHASING METHOD
It’s required a deposit of 50% in the moment of order, while the payment is possible when the goods are ready for the shipping.
The fare of transport is wholly dependent on the customer and every time it will be weighed up according to the destination and it will be communicated together with the notice of goods that are ready for the shipping.
The amounts must be paid through POSTEPAY or bank transfer on the current account of the company, that will be communicated in the moment of the order.
The period of home delivery varies from 3 to 10 working days, for all the pieces available in the stock room.
For the products which aren’t available, the period is about 30-40 working days.

RIGHT OF RECESS
If you make a mistake to do your order and you have received an article that you didn’t want, you have 10 days from the date of home delivery to exercise the right of recess, that is to say the possibility to return the product.
We will accept without hesitation the return of any article, but it must be in perfect condition, paying back the entire amount (except the costs of packing and shipping , as covered by the Italian law).

TREATMENT OF PERSONAL DATA:
Your data won’t give up to other people and they will be used only for the buying and selling of ceramic products in this web site, for some communications and for shipping goods.

PACKING AND SHIPPING:
The goods are always registered and packaged with materials of good quality, like boxes of double cardboard + polystyrene + papers thousand notes that insure the integrity of goods.
For the shipping of the material we choose U.P.S.
If you received damaged goods please to leave with packing and to communicate to the company that will inform the U.P.S for the control and the compensation.